The license file is locked error message.

This error message could be displayed if KaleidaGraph was installed using Administrator privileges but the person trying to personalize the program does not have Administrator privileges. You need to log in as the Administrator to install and personalize the program to avoid this error.

If you are logged in as the admin and still get the error, right-click on KaleidaGraph and run the application as administrator.

If you still have issues, a few users have had to take the extra step of moving the KGraph.rsr and KG45License files from their current (hidden) location and putting them into the same folder as the KaleidaGraph application (replacing any existing copies of these files). These hidden files are located in the Users/(admin user)/AppData/Local/VirtualStore/Program Files/KaleidaGraph 4.5 directory.

You will need to turn on the setting in the Folder and Search options (under the Organize menu in the Windows Explorer window) to Show hidden files to access this location.